Privacy Policy

Our website address is: https://masquerade.ie/

All the personal information we collect falls into three general categories:

• Information you provide to us

• Information collected automatically

• Information we obtain from third parties

Information You Provide
We ask for and collect the below personal information when you use our website and make a request for a booking. This information is necessary for the adequate performance of the contract between you and us and to allow us to comply with our legal obligations.

We process this information in light of our legitimate interest in improving the Platform and giving our users the best experience, and where it is necessary for the adequate performance of the contract between us and you. Without it, we may not be able to provide you with all the requested services and features.

Your real name, phone number, requested date of service, and contact email address.

Information We Collect Automatically
There is certain information that we collect automatically as the result of your use of the website, or through the use of cookies and other web analytics services as described in our Cookie Policy. This information may include some or all of the following:
Usage Information – We collect information about your interactions with the Platform, including the pages that you visit and links you click on, streaming, offline listening or downloading tracks, uploading or recording tracks, connecting your Facebook or Google+ account, sharing a sound with another user, following or unfollowing another user, joining or leaving a group, posting a comment, performing a search, the time, frequency and duration of your visits to our website, and whether you interact with email messages, for example, if you opened, clicked on, or forwarded the email message.
Log Data – We automatically collect log information when you use the website, even if you have not registered for an account or logged in. That information includes, among other things: details about how you’ve used the website (including links to third party sites or services), Internet Protocol (IP) address, access times, your browser type and operating system, device information, device event information (e.g., crashes, browser type), and the page you’ve viewed or engaged with before or after using the website.
Cookies – We use cookies and other similar technologies, such as pixels, local storage, and mobile device identifiers and may also allow our business partners to use these tracking technologies on the Platform, or engage others to track your behavior on our behalf. For more information on our use of these technologies, see our Cookie Policy.
Location Data – When you use certain features of the website, we may collect data about your general location (e.g. IP address). We use this data to provide you with location-based services (such as advertising and personalized content). Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings.
Device Information – We collect information from and about the devices you use, including how you interact with the website and information about device itself, such as the hardware model, operating system, IP addresses, cookie information, device settings, mobile device and advertising identifiers, apps installed, browser type, language, battery level and time zone. Apple’s iOS Advertising Identifier (IDFA) and Google’s Android Advertising ID are examples of device identifiers. This information allows us to recognize and associate your activity, and provide personalized content and advertising, consistently across all of your devices.
Software Development Kits – We may use third parties including our business partners and service providers who use mobile SDKs to collect information and information related to how mobile devices interact with the Platform. An SDK is computer code that app developers can include in their apps to enable ads to be shown, data to be collected and related services and functionality to be implemented. A mobile SDK is in effect the mobile app version of a pixel tag or beacon. We may use this technology, for instance, to analyze how you interact with content and advertisements and to enable analytics or other features through mobile devices.

Information From Third Parties
Single-Sign Ons – If you sign up for SoundCloud through a third party application like Facebook or Google, you authorize us to collect your authentication information, such as your username and encrypted access credentials, and other information available through the third party application account, including the following information:
Facebook Connect – SoundCloud allows you to sign up and sign in using your Facebook account. If you sign up using Facebook, Facebook will ask your permission to share certain information from your Facebook account with SoundCloud. This includes your Facebook user ID, first name, last name, email address (optional), gender, locale, your time zone, birthday and profile picture. This information is collected by Facebook and is provided to SoundCloud under the terms of Facebook’s Privacy Policy. You can control the information that we receive from Facebook using the privacy and data settings in your Facebook account. If you signed up using Facebook by mistake, you can delete your account from the Account page within your Settings at any time, or you can contact us via the Help Center.
Google+ – You can sign up and log in to SoundCloud using your Google+ account. When you sign up using Google+, Google will ask your permission to share certain information from your Google+ account with SoundCloud. This includes your Google+ user ID, username, email address, birthdate or -range (optional), gender (optional), and avatar (optional). This information is collected by Google and is provided to us under the terms of Google’s Privacy Policy. You can regulate the information that we receive from Google using your Google activity controls. If you signed up using Google by mistake, you can delete your account from the Account page within your Settings at any time, or you can contact us via the Help Center.
Service Providers and Business Partners – We may receive information about you from our service providers and business partners, including companies that assist with payment processing, analytics, data processing and management (e.g. to measure ad quality and responses to ads, and to display ads that are more likely to be relevant to you) account management, hosting, customer and technical support, and other services which we use to personalize your experience. We explain in more detail why and how we use this information below.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

If you fill out our contact form you are requesting that Masquerade.ie and/or its employees contact you in relation to a booking enquiry. We do not use this information for anything other than replying to your request and you can request that this be deleted at any time. 

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

There will be times when we may need to share your personal data with third parties. We will only disclose your personal data to:

• Third party service providers and partners who assist and enable us to use the personal data to, for example, support delivery of, or provide functionality on the website or services, or to market or promote our goods and services to you, or in order to carry out full or partial services as required by our contract with you.
• Regulators, law enforcement bodies, government agencies, courts or other third parties where it may be necessary in order to comply with applicable laws or regulations, or to exercise, establish or defend our legal rights. Where possible and appropriate, we will notify you of this type of disclosure.
• An actual or potential buyer (and its agents and advisers) in connection with an actual or proposed purchase, merger or acquisition of any part of our business.
• Other people or organizations where we have your consent.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

The length of time we keep your personal data depends on what it is and whether we have an ongoing business need to retain it (for example, to provide you with a service you’ve requested or to comply with applicable legal, tax or accounting requirements).

Masquerade.ie will retain your personal data for as long as we have a relationship with you and for a period of time afterwards where we have an ongoing business need to retain it, in accordance with our data retention policies and practices. Following that period, or at your express written request, we will delete or anonymise your data (barring any legally applicable requirement to retain).

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Visitor comments may be checked through an automated spam detection service.

Any concerns regarding your personal data should be addressed to info@masquerade.ie with the subject “Personal Data” in the subject line. 

Masquerade.ie maintains technical, administrative, and physical safeguards that are designed to prevent unauthorized access (including but not limited to SSL encryption), use or disclosure of personal information we collect or store. We regularly monitor our systems for possible vulnerabilities and attacks. However, it is not possible to guarantee the security of information transmitted over the Internet. You use this website and provide us with information at your own discretion and risk.

International Data Transfers

When we share data, it may be transferred to, and processed in, countries other than the country you live in. These countries may have laws different to what you’re used to. Rest assured, where we disclose personal data to a third party in another country, we put safeguards in place to ensure your personal data remains protected.

For individuals in the European Economic Area (EEA), this means that your data may be transferred outside of the EEA. Where your personal data is transferred outside the EEA, it will only be transferred to countries that have been identified as providing adequate protection for EEA data or to a third party where we have approved transfer mechanisms in place to protect your personal data – i.e., by entering into the European Commission’s Standard Contractual Clauses, or by ensuring the entity is Privacy Shield certified (for transfers to US-based third parties). For further information, please contact us using the details set out in the Contact us page.

It’s your personal data and you have certain rights relating to it. When it comes to marketing communications, you can opt out at any time – just follow the unsubscribe instructions contained in the marketing communication, or send your request to info@masquerade.ie.

You also have rights to:

• know what personal data we hold about you, and to make sure it’s correct and up to date.
• request a copy of your personal data, or ask us to restrict processing your personal data or delete it.
• object to our continued processing of your personal data.

You can exercise these rights at any time by sending an email to info@masquerade.ie.
If you have any concerns with how we are processing your data, please contact us at info@masquerade.ie with “Personal Data” in the subject line. We will review and investigate your complaint, and reply to you within a reasonable time frame. You can also complain to your local data protection authority. They will be able to advise you how to submit a complaint.

You will be notified as required by EU regulation within 72hrs of any breach of data integrity in relation to masquerade.ie 

Sometimes we might collect personal data about you from other sources, such as publicly available materials or trusted third parties like our marketing and research partners (eg Google/Facebook/etc). We use this information to supplement the personal data we already hold about you, in order to better inform, personalise and improve our services, and to validate the personal data you provide.